SCUBA DIVING - SPEARFISHING - SWIMMING
TRIATHLON - AQUATIC ACTIVITIES

My cart
No Items

Same Day Dispacth

24-72H DELIVERY

Money back

GUARANTEE

Contact us

020 3318 6791

OUR SHOP

Contact us

020 3318 6791

Send an email :

shop@scubaland.co.uk

LEARN MORE

DELIVERY & PAYMENT

Detailed Delivery Information

 

Shipping Options

 

Shipping prices are calculated according to volume, weight of the goods and location.

All goods will be shipped by DPD/Chronopost or TNT and delivered against signature.


To the UK :

  • Economic delivery is 5-21 days from the date of dispatch. Please note this option is uninsured and untrackable.
  • Standard delivery is 2-3 days from the date of dispatch.
  • Express delivery is 1 day from the date of dispatch.

To Ireland :

  • Economic delivery is 5-21 days from the date of dispatch. Please note this option is uninsured and untrackable.
  • Standard delivery is 3-4 days from the date of dispatch.
  • Express delivery is 1 day from the date of dispatch.

To Germany, Belgium, Netherlands, Luxembourg, Italy and Spain:

  • Economic delivery is 5-28 days from the date of dispatch. Please note this option is uninsured and untrackable.
  • Standard delivery is 2-3 days from the date of dispatch.
  • Express delivery is 1 day from the date of dispatch.

To Austria, Denmark, Sweden, Portugal, Czech Republic, Hungary, Slovakia and Poland:

  • Economic delivery is 5-45 days from the date of dispatch. Please note this option is uninsured and untrackable.
  • Standard delivery is 3-4 days from the date of dispatch.
  • Express delivery is 1 day from the date of dispatch.

To Finland, Norway, Estonia, Latvia and Lithuania:

  • Economic delivery is 5-45 days from the date of dispatch. Please note this option is uninsured and untrackable.
  • Standard delivery is 4-6 days from the date of dispatch.
  • Express delivery is 1 day from the date of dispatch.

To Rumania, Bulgaria and Greece:

  • Economic delivery is 5-45 days from the date of dispatch. Please note this option is uninsured and untrackable.
  • Standard delivery is 5-7 days from the date of dispatch.
  • Express delivery is 1 day from the date of dispatch.

Don’t hesitate to email us at shop@scubaland.co.uk for additional shipping locations, or additional shipping methods.

 

Dispatch


Orders placed before 2:30 p.m Monday to Friday will be despatched the same day. Orders placed over the weekend will be sent out on Monday. All orders will be shipped as soon as all the items are available - subject to payment authorization.


When items on your order are out of stock, the order will be shipped once all of the order's components become available. If you would rather not wait for the remainder to come into stock, we advise that you place a separate order for these items.

 

Alternative Delivery Address


If you would like us to ship to an alternative address rather than your registered billing address, simply complete the delivery address details.


Please Note: The Billing address must be the address your payment card is registered to. PO Box addresses may not be accepted. Unfortunately for PayPal customers we can only ship to your registered billing address. We apologize, but this restriction is a fraud prevention measure issued by PayPal and is beyond our control.

 

Delivery Tracking


When we dispatch your order we will email you with the tracking details, if available.

 

Signature Required


As a general rule, the courier will require a signature on delivery.

 

Overseas Orders, VAT and Import Duties


If your delivery country is inside the European Union then your order will be subject to VAT.


For exports to countries outside the EU: although these are exempt from VAT you may be required to pay import duties by your government, you will be notified by the courier that delivers your goods if this is the case. Some countries (including but not limited to Israel, Norway, Switzerland and Turkey) do not impose import duties on products shipped from the EU, however in some cases you may be required to pay a local sales tax; you will be notified by the courier that delivers your goods if this is the case.

 

Countries of Delivery


We deliver to most countries. Don’t hesitate to email us at shop@scubaland.co.uk for more details for non listed countries.

 

Missing or Damaged Items


If your goods have either arrived damaged or are missing, please contact Scubaland customer services immediately by email at customer.services@tscubaland.co.uk.


If the goods are damaged we will need a proof of the damage, either by the item being returned to us, or in some cases a photo sent per email. Customer Services can advise you on the best way of action. Once we have checked the damage we can then rectify the situation.


If your goods have simply gone missing please take a picture of the parcel content, specify if you received the parcel open or not, and send it by email to customer.services@scubaland.co.uk. As soon as we will investigate, we will get back to you (maximum 1 week).

 

 

 

Detailed Payment Information

 

By Credit Card


Scubaland has chosen a secure electronic payment solution that accepts all major credit and debit cards.


The personal information that you provide from your credit card (number and expiry date) is saved directly on our bank’s server that follows data encryption protocol to guarantee the privacy of your data.


Scubaland does not store any data regarding credit card information and payments.


In order to reinforce transaction security, this payment solution uses the new form of security named 3D Secure.

 

How does 3D Secure work?


Secure payment by credit card offers many advantages to the online buyer: thanks to the encryption between your computer and the bank’s server, your credit card number remains COMPLETELY PROTECTED.


Your code is COMPLETELY ANONYMOUS because the supplier does not have access to your bank account number. The supplier cannot, in any case, withdraw additional money from your account, however within 6 months he can credit your account partially or fully.


An increasing number of websites are using this system and it is predicted that it will become mandatory.


The first time you use the system you can learn how it works with your bank and each time after that it is very simple and, more than anything, it protects you and your information.

 

By Paypal


With PayPal, you pay without providing your banking information. Open a PayPal account and then use your email address and your PayPal password to make payments.


Fees may apply for certain types of transactions, for example foreign currency conversion. For more details, please refer to the PayPal website.

 

By Bank transfer


Complete your Bank transfer by using the following bank information:


Bank: CIC Finistère Nord Entreprise

Account owner: SCUBALAND 

IBAN: FR76-3004-7140-7000-0200-6110-188 (International Bank Account Number)
BIC Swift: CMCIFRPP (Bank Identification Code) 


Please include your order number in your Bank transfer.


Your order will begin to be processed as soon as we have received payment to this account.